Your Privacy Matters

We collect only what we need, protect it carefully, and never sell your data.

Last updated: August 2026

Information We Collect

We collect the information you provide when completing a rental or screening: full name, email address, phone number, date of birth, driver's license number, and uploaded documents (license photo, proof of address). We also collect payment information via Stripe — we never store raw card numbers.

How We Use Your Information

Your information is used to process rental reservations, verify your identity during screening, communicate booking confirmations and reminders by email and text message, and comply with any legal obligations. We do not use your data for advertising or sell it to third parties.

Text Messaging (SMS)

When you check the SMS consent box on our booking or screening form, you agree to receive text messages from us about your application and rental — screening updates, booking and pickup/return coordination, payment reminders, and replies to questions you send us. Message frequency varies and message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. The mobile phone number you provide for SMS and your consent to receive text messages are never shared or sold to third parties, and are not shared with any third party for their own marketing purposes. Text messaging is handled by Twilio purely as our delivery provider.

Third-Party Services

We share data only with the processors necessary to operate our service: Stripe (payment processing), Supabase (database storage), Resend (email delivery), Twilio (text messaging and calls), and Intelius (identity verification during screening). Each processor is contractually bound to protect your data and may not use it for its own purposes.

Data Retention

We retain your data for as long as your customer account is active and for a reasonable period thereafter to handle disputes or refunds. Uploaded screening documents are stored securely and not shared beyond our team.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@yoshirental.com. We will respond within a reasonable timeframe.

Security

We use industry-standard security practices including encrypted storage, HTTPS connections, and access controls. Despite these measures, no system is completely secure — please contact us immediately if you believe your account has been compromised.

Contact

For questions about this policy or your data, contact us at info@yoshirental.com or by phone at (470) 833-7632.